Before subscribing to Streamyx, you should:
• Be within 5km of the supporting Streamyx TM exchange
• Have a direct copper connection through a Telekom Malaysia fixed line that must link to the TM exchange where the DSL is available
Please note:
• Ezeephone, ISDN, hunting lines and the CDMA service do not support Streamyx
• Telephone lines with fiber connections are supported at limited areas only
If you’re unsure about any of this, please don’t worry! We will check that all requirements are fulfilled before we’re able to provide
Streamyx service to you.
Below are some basic arrangements of the setups available.
- This site is especially for new streamyx registration only.
- If you are already a streamyx user, and would like to upgrade or downgrade,
you must do it at the nearest TM Point.
- For customers with existing fixed line, if the streamyx applicant is the owner of the
phone line, the application will be processed immediately.
- If the applicant is not the phone owner, please email to joommstreamyx@gmail.com
applicant's IC copy to prove the identity.
- You no longer need to pay the RM25 fixed line rental anymore, all you pay
monthly is 1 Price, eg. RM110.
- For new phone line application, you are required to email a copy of your IC to
joommstreamyx@gmail.com You will need to pay in the first bill the standard
charges of RM75 for deposit and RM10 for stamp duty.
- NOTE: the deposit for phone line application for non-Malaysian is RM1,000.
- RM50 cash to be paid to the TM contractor for installing the phone.
